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Anagrafica Unica support services
If you have received an activation code, you must use it to choose a personal password.
Password activation must be also done when password have been forgotten and you obtained an activation code by Regenerate password feature or by helpdesk ticket.
Then, the chosen password must be used with all systems in the Anagrafica Unica domain (if you are already qualified to them).
If you are (or you have been) a student of this University and you don't remember your password, this feature allows you to get a new activation code, by which you can choose a new password ("Password activation" feature).
You must enter a personal cell phone number on which you will be sent a text message containing the activation code.
If you're not sure of the username you must use to access to all systems connected to Anagrafica Unica whose username is the email institutional (eg the Student Portal), this feature allows you to retrieve the correct username by inserting your codice fiscale (tax code) and the password you remember.
These feature allows you to change your personal password.
You must remember your previous (current) password.
To get support on authentication issues while accessing systems linked with AnagraficaUnica, you can submit a report to the following e-mail address:, specifying your personal data, tax code (fiscal code), and any useful information to solve the problem encountered.
Please DO NOT use certified email (PEC - Posta Elettronica Certificata), because the mailbox cannot receive nor send from/to PEC addresses. If you want to use PEC mail please write to:
For all issues and notifications that are not relevant to access to the Portal and/or Student e-mail, please refer to the HelpDesk (authentication required).
Access reserved to operators
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